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Bugherd Bugherd is the tool we use to allow clients to provide feedback and log issues for a web project. Just point and click and we will receive a ticket with your feedback and a screenshot!

After we invite you to your web project, you should receive an email from Bugherd with some basic instructions. If you don not receive this invite, please let us know.
 

The best thing to do is to use Chrome as your browser and install the Bugherd plugin available here - https://support.bugherd.com/hc/en-us/articles/204171360-BugHerd-Plus-Browser-Extensions

After installing the plugin you should see it in the plugins section of Chrome.

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By clicking it you will be taken to the Bugherd site. If you weren’t sent a password you may have to use the password reminder to login.

Once you have logged in to Bugherd you should then be able to go back to your website and see an arrow at the bottom right of your screen like:

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By clicking it the right hand side panel should pop out and you should be able to log comments by clicking the green plus button.

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Your cursor should become a cross which you then point to the element on the page that you wish to comment on.

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A dialogue box will pop up where you casn leave your comment.

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If you have any difficulties, please let us know so we can assist.

Have a project you think we could help you on?

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